This article provides an overview about of the Fieldeo solution we implemented for a major Chilian mining company.
About the client
The client is a major industrial company. They operate 24/7 in remote areas. Their combined field workforce is 100+ and generates a few thousand reports every month.
About the need
Before this project, the whole company was working on paper, thus generating a lot of encoding work for the team managers. There are 4 types of operators who generate reports in the organisation. Each of them with specific needs.
Based on the data collected, a daily KPI dashboard is updated. The board reviews the trends daily and uses it to set up goals and challenge suppliers.
Project scoping & timing
The way of working was resulting in multiple challenges.
- Data loss
- Data quality
- Data collection
- High load (encoding time)
What we performed
Automated reporting linked to google sheets